AWS Outage Causes Chaos

AWS Outage

Amazon Web Services (AWS), the cloud computing unit of Amazon.com, Inc., suffered an outage early Thursday in its U.S.-East-1 data center region, causing a slew of problems for popular sites and apps that use the service.

AWS Outage:

Tens of thousands of websites and services, including Basecamp, Giphy, Medium, MailChimp, Quora, and Slack, were also affected.

Amazon Web Services is a cloud computing service that hosts major websites and apps. The disruption began at about 11 am ET when many websites reported going down or being unable to connect. AWS hosts data centers for companies including Netflix, Airbnb, and Expedia.

At about 2 pm ET it said it had “repaired the ability to update certain features” on its Elastic Beanstalk product. The company said it was still working to restore other services.

The outage appears to have hit customers using Amazon’s US-East-1 region – its oldest region, established in 2006.

Amazon Web Services started as a subsidiary of online retailer Amazon in 2006 but is now a big part of its business: it is one of the biggest cloud computing providers in the world. It has more than 1m active customers across 190 countries who use its technology platform to host their data and build their websites or mobile apps.”

Many users were unable to access Netflix, Pinterest, Instagram, and other sites while the disruption was ongoing. Apps that rely on AWS also were affected, including those provided by Instapaper parent company Pinterest, Instagram, and media site Business Insider.

The company said on its service health dashboard that it began experiencing issues with its Elastic Block Storage (EBS) service at 12:24 a.m. PST Thursday. At 4:42 a.m., it reported problems with its Relational Database Service (RDS) — which hosts databases for Airbnb, IMDb, and others — as well as its Elastic Load Balancing (ELB) service.

Amazon Web Services has another data center region in the U.S., known as U.S.-West-2, but it appears to have been unaffected by the outage at this time.” 

Trello is a project management web application that allows users to collaborate on projects by organizing them into lists. When the website went down, many people took to Twitter to share their frustrations with the outage:

“Can’t access Trello at all right now,” one user wrote. “On a deadline here”

“So Amazon AWS is having issues again,” another tweeted. “I think it’s better for me if I just call Trello and tell them I can’t come in today.”

A third person said that they were having difficulty accessing Slack because of the AWS outage: “Trying to get work done but @SlackHQ is down because @awscloud is down,” they tweeted.

Business Insider experienced some more minor issues as well. We were unable to access our site for several minutes as well as our internal team messaging service while we attempted to load pages and stories throughout the day.

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